🚚 Shipping FAQUpdated 7 months ago
Do you ship worldwide & how much is the shipping cost?
Yes, we ship worldwide. We offer all customers free domestic and international shipping with tracking, The cost of shipping and tax depends on the value of the order, the size of the package, and the location where the order should be sent, The cost will appear on the checkout page at the time of payment
For non-US customers, please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times?
Standard Shipping Times
Domestic:
United States: 3-8 business days (Our products sell out fast and therefore Delivery times could change on existing stock And the shipping times will be updated accordingly)
For international orders, here are the variations.
International:
United Kingdom: 7 - 22 business days
Canada: 7 - 25 business days
Australia: 7 - 25 business days
Europe: 9 - 21 business days
Latin America: 10 - 25 business days
Other countries: 14 - 30 business days
Processing Times:
Orders take 2-3 business days to process after placing the order before shipping out. We do not ship out on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll definitely assist you.
If you need more detailed information, please shoot us an email at [email protected] and we'll help you out!
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive, and we will work with you to resolve any situation.
For more information, please call/email us at (914) 935-7293/ [email protected].