Discover solutions to common order and checkout problems, from duplicate charges to discount code errors. Contact us for prompt assistance
Everyone who just wants to place an order, doesn’t need to create an account as we don’t have that option. However, for those who want to be part of the ambassador program, they have to apply to our website.
We accept Visa, Mastercard & American Express.
At the checkout page, you can apply your discount code (we don’t offer gift cards) as long as it is between the given time frame of the discount illegibility. If you just receive a discount code and is not working within the given time frame, feel fr
If you see multiple charges on your account for the same order, it is likely due to a technical issue during the checkout process. Please contact our customer service immediately to resolve the issue and avoid any additional charges via call or email
If you are being kicked out of the website during the checkout process, it may be due to issues such as an unstable internet connection or a browser issue. Please try clearing your browser cache and cookies, and if the issue persists, please contact
If your discount code is not working, please ensure that it has not expired or is only applicable to certain products. If the problem persists, please contact our customer service for assistance via call or email at (914) 935-7293/ info@thecavemansty
If you are experiencing issues with placing an order and shipping to your address, please ensure that all of your information is entered correctly, including your billing address and payment information. If the problem persists, please contact our cu
We accept Visa cards as a form of payment, but there may be certain issues such as incorrect card details, insufficient funds, or a blocked card. Please double-check your card details and contact your bank to resolve any issues.
If you are unable to use Afterpay to place an order, it may be due to issues such as an incomplete or incorrect application, exceeding your spending limit, or missing payments. Please review your Afterpay account and contact their customer service fo
You can use your discount code when using Afterpay. Simply enter the code during checkout and your discount will be applied to your purchase, even if you choose to pay with Afterpay. If you encounter any issues using your discount code, please reach